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International Medical Group (IMG)
June 6, 2025June 6, 2025

Top 7 Reasons Why International Medical Group (IMG) Is the Best Global Health Insurance You Can Trus

International Medical Group: In an increasingly connected world, international travel and relocation have become more common than ever. Whether you’re a globetrotting traveler, a digital nomad, or an expatriate living abroad, having reliable medical insurance is essential. International Medical Group (IMG) is a trusted name in global healthcare solutions, offering a wide range of insurance plans that provide peace of mind—no matter where you are in the world.

FeatureDetails
Company NameInternational Medical Group (IMG)
Founded1990
HeadquartersIndianapolis, Indiana, USA
Global ReachOver 190 countries
Parent CompanySiriusPoint
Types of Insurance PlansTravel Medical, International Health, Student, Group
Plan FlexibilityHighly customizable
Coverage IncludesEmergency medical, evacuation, inpatient/outpatient care, maternity, dental, vision, mental health
Telemedicine Services24/7 access to licensed doctors
Claims ProcessOnline claim submission via MyIMG portal
Customer Support24/7 multilingual support by phone, email, and chat
AccreditationsBBB A+ rating, ISO 9001:2015 Certified
Ideal ForTravelers, expatriates, students, missionaries, organizations
Key BenefitsGlobal coverage, large provider network, fast claims
Websitewww.imglobal.com

Table of Contents

Toggle
  • What Is International Medical Group (IMG)?
  • Services Offered by IMG
    • 1. Travel Medical Insurance
    • 2. International Health Insurance
    • 3. Student Health Insurance
    • 4. Group Insurance Plans
    • 5. Telemedicine Services
  • Key Benefits of Choosing IMG
  • How to Choose the Right IMG Plan
  • Customer Experience and Reviews
  • Claims Process and Support
  • IMG vs Competitors
  • Regulatory Compliance and Accreditations
  • Conclusion
    • Ready to explore coverage?
  • Frequently Asked Questions (FAQs)

What Is International Medical Group (IMG)?

Founded in 1990 and headquartered in Indianapolis, Indiana, International Medical Group is a global leader in international insurance and assistance services. IMG is part of the SiriusPoint group and has supported millions of members in over 190 countries.

With over three decades of experience, IMG has built a strong reputation for offering comprehensive travel medical, international health, and expatriate insurance. Their services cater to individuals, families, students, missionaries, and organizations seeking worldwide health coverage.

Services Offered by IMG

1. Travel Medical Insurance

Perfect for tourists, adventurers, and business travelers, IMG’s short-term travel medical insurance provides essential coverage for medical emergencies, doctor visits, and evacuations while you’re abroad. Key features include:

  • Emergency medical benefits
  • Emergency medical evacuation
  • Trip interruption and baggage loss coverage

2. International Health Insurance

Designed for expatriates and long-term international residents, IMG’s international health plans include:

  • Inpatient and outpatient care
  • Maternity and newborn coverage
  • Chronic disease and preventive services
  • Optional add-ons for dental, vision, and mental health

3. Student Health Insurance

For students studying abroad, IMG offers customizable plans that meet visa requirements and school policies. These include:

  • Coverage for accidents, illnesses, and mental health
  • Telemedicine access for routine consultations
  • Multi-language customer support

4. Group Insurance Plans

Organizations, corporations, and schools with globally mobile teams can benefit from IMG’s group health insurance plans. These are tailored for:

  • Employee health coverage across borders
  • Missionary and volunteer groups
  • Multinational student programs

5. Telemedicine Services

IMG offers 24/7 access to licensed doctors through telehealth platforms, reducing the need for in-person consultations in non-emergency cases.

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Key Benefits of Choosing IMG

Choosing the right international health insurance provider is critical. IMG stands out for the following reasons:

  • Global Coverage: With policyholders in more than 190 countries, IMG understands international healthcare systems.
  • Flexible Plan Options: Choose from a range of customizable plans to suit your budget, destination, and health needs.
  • Simple Claims Process: Use IMG’s secure online portal to file claims quickly and track reimbursements.
  • Large Provider Network: Access to a worldwide network of qualified hospitals and physicians.
  • 24/7 Customer Support: Emergency assistance is always available, no matter the time zone.

How to Choose the Right IMG Plan

Not sure which IMG plan is right for you? Consider these factors:

  • Duration of stay abroad: Short-term or long-term coverage.
  • Type of travel: Business, tourism, study, or permanent relocation.
  • Age and medical history: Pre-existing conditions and specific needs.
  • Destination country: Local healthcare standards and costs.

IMG provides an easy-to-use quote comparison tool that allows you to compare plans side-by-side.

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Customer Experience and Reviews

IMG has served millions globally and is praised for its responsive support and customizable plans. On Trustpilot, customers rate IMG positively for:

  • Clear documentation
  • Fast claims turnaround
  • Peace of mind during travel emergencies

“IMG helped me during a medical emergency in Thailand. I was quickly reimbursed, and their support staff was incredibly responsive.” – Verified Customer Review

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Claims Process and Support

Filing a claim with IMG is straightforward:

  1. Visit the MyIMG portal
  2. Upload your documents and receipts
  3. Track your claim in real-time
  4. Receive reimbursement via direct deposit or check

Their multilingual team offers assistance by email, chat, or phone, ensuring support wherever you are.

IMG vs Competitors

FeatureIMGAllianzCigna Global
Plan FlexibilityHighModerateHigh
Emergency EvacuationIncluded in most plansOptionalIncluded
Student PlansSpecialized optionsLimitedAvailable
24/7 TelemedicineAvailableLimitedAvailable
Claim Turnaround TimeFast (5-7 business days)Moderate (7-10 business days)Varies by plan

Regulatory Compliance and Accreditations

IMG is fully compliant with international insurance regulations and holds accreditations such as:

  • Better Business Bureau (BBB) A+ rating
  • ISO 9001:2015 Certified for quality management
  • Licensed by U.S. state departments of insurance

These credentials ensure transparency, reliability, and ethical service.

Conclusion

In an unpredictable world, International Medical Group offers the reliability and support travelers and expatriates need to stay protected. Whether you’re planning a two-week vacation, studying abroad, or relocating permanently, IMG has a plan tailored to your lifestyle and health needs.

Ready to explore coverage?

Visit www.imglobal.com to get a free quote or compare plans now.

Frequently Asked Questions (FAQs)

Q1. Is IMG insurance accepted everywhere?
Yes, IMG provides coverage in over 190 countries with a broad provider network.

Q2. Does IMG cover COVID-19-related treatment?
Most IMG plans now include COVID-19 treatment and testing where medically necessary.

Q3. Can I cancel my plan and get a refund?
Yes, refunds are available depending on plan terms and cancellation timing.

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